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      • DeepCrawl (CS Consulting)
      • ON24 (Win, Loss & Churn Analysis)
      • Leyton (Win, Loss & Churn Analysis)
      • SafetyCulture (CS Audit)
      • Gordian (CS Training)
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Win, Loss & Churn Analysis
for Sales

"72% of Companies ​who ran Win, Loss & Churn Analysis increased their Win Rates"
Source: ​Primary Intelligence
Why?  It gives the real reasons that your deals did (or didn't) close:
Identify your positive / negative sales practices
The real influence that your pricing strategy had on the deal
Get a better understanding of your competitors positioning (and pricing)
The impact of your outbound marketing and collateral
Identify any critical or missing functionality from your solution (and your competitors)
Identify knowledge gaps in your sales teams
How much "human factors" influenced the deal 

Identify the other information sources your prospects used to make their buying decision 
What you need to do to win back the deal in the future
Wait...it gets even better!
Shorten sales cycles
Helps you better understand the DNA of good/bad fit prospects
Improve revenue forecasts

Provides input for sales coaching
​Keep pace with changes in customer demand ​
Want To Join Them?

Why work with CSM Insight to deliver your Win, Loss & Churn Programme?
Take the emotion out of your analysis​: Internal resources can be too close to be truly independent 
Increased transparency: Most buyers are usually more candid with an independent third-party
Keep focused on your core business: Don't detract critical internal teams away from their primary goals​
Expertise: CSM Insight provide the specialist expertise required to ensure project success
Life After the Programme: ​No increased internal tension following the publication of the results

Want to find out more about Win, Loss & Churn Analysis and how it can propel your win rates, retention, revenue and client satisfaction scores?  
​This exclusive guide provides you with answers to all of the critical questions such as:​
  • What is Win, Loss & Churn Analysis
  • What makes it so vital? 
  • What are the benefits
  • What is the Return on Investment? 
  • How is it implemented? 
  • Benefits of working with CSM Insight versus internal resources
Get the Guide
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    Want to talk about running a Win, Loss & Churn Project?  

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  • Home
  • Win, Loss & Churn Analysis
    • Introduction
    • For Sales
    • For Customer Success
    • For Marketing
    • For Product Management
  • Customer Success Services
    • Consultancy
    • CS Check-Up
    • Training
  • Resources
    • Blogs
    • Podcasts
  • About
    • Background
    • Client Testimonials
    • Case Studies >
      • DeepCrawl (CS Consulting)
      • ON24 (Win, Loss & Churn Analysis)
      • Leyton (Win, Loss & Churn Analysis)
      • SafetyCulture (CS Audit)
      • Gordian (CS Training)
  • Contact